Showing posts with label technology. Show all posts
Showing posts with label technology. Show all posts

Friday, November 27, 2009

Technology from Star Trek: The VISOR

Everyone knows that Star Trek has contributed to popular technology in many ways. For instance, cell phones were based on the concept of the communicator. OV-101 was named Enterprise, not after the famous carrier then in service, but after the fictional starship commanded by Jim Kirk on the television show. Personal computing was a fantasy in 1967, but a reality by 1984 with the launch of the Macintosh - and a necessity by 2000.

Now we have a new example of Star Trek's fiction becoming reality: Geordi LaForge's VISOR. In Star Trek, the VISOR takes visual input on several levels and sends it right to the brain, bypassing Geordi's non-functioning optic nerve. This lets the character see, though not quite as people do. Visually, the VISOR is a clip-like thing that sits over the eyes.

Well, science has done it again. The Daily Mail reports that a 51 year old man named Peter Lane is now seeing for the first time in 30 years once he was fitted with a device that takes camera input, digitizes it with a small belt-mounted computer, and sends it to his eyes in a series of lines and dots. While it isn't as functional as Geordi's VISOR, it is a start, and for Peter Lane, it is surely all the difference in the world.

Sunday, November 8, 2009

How not to design a website

So, I chat on the internets. And I understand this is a geeky and nerdy thing to do, especially when you balance it out by me saying that it's primarily roleplaying online. Whatever, fuck you. I do what I want.

The site I most commonly use has just merged with another and created a new site. Okay, that's nice, a larger member base and such means a more successful site, right? Wrong. They basically created a new site from nothing and replaced the previous sites with a pre-alpha build, the sort of thing a muppet wouldn't ponder doing.

Portal of Dreams is supposed to be a collaborative effort in creating the sort of site that everyone would want to visit for their chatting needs. OK, not that there's a huge market out there, but there is one, so sure, create the dominant site. You first of all hit a welcome page, and then the whochat. Portal of Dreams has tried a different whochat where each "section" has its own screen, and it shows a display of the current users.

But it doesn't fucking work. Everything says 0 visitors, so you have to open the individual whochats anyway (clicky for bigger):



I tried this on all five browsers I have (IE, Chrome, FF, Safari, and Opera), and it didn't work with any of them. So, there's one feature one might expect to work (where people are actually chatting), and it's just not going. I mean, let's be honest - this may not be a feature that yet works. But, if that's the case, why set it up so it looks like it should. That's what you do in an alpha build.

Visually, this first page looks okay. I don't think it looks great, but they kept it simple, stupid. The text along the top is a little...too phony looking, and the various links are pretty simple, but that's fine. Where it fails is where it displays the six constituent whochats - they don't look like "portals" or "doors", there's not even a cheap flash or javascript to make them look fancy. They're screenshots on a page without borders or anything. Add in the fact that the damn screenshots themselves are buttugly...well. I'll get to that later.

Alright, let's click on one (my fav. section, Medieval and History), and see what happens:



Okay, so let's take a look. The background is a nice gradient, which is OK. The banner up at the top looks a little comicy, but at least it seems to fit the theme. The buttons are there, and they have a decent look to them. The border at the bottom, however, appears to hit a shade too early, and the copyright text is over it, and blends. In addition, the orange colour chosen for the subrooms blends with the red gradient, and makes them progressively more difficult to read.

The biggest thing I am noticing here is that there's no way to return to the front page. So, if I want to go to another section, I have to click the go back button in my browser. This is poor website design, especially if you're like me - I tend to open these things in tabs, so the go back button doesn't work. They don't even link back to the original page at the bottom, where it says the page is Copyright Portal of Dreams. So that's a huge fail when it comes to convenience, and one that will be repeated in every section whochat on the site.

Overall, though, while I wouldn't call it appealing, it's mostly functional. I give it a solid B. And it gets worse from here. Check out this clusterfuck:



What the fuck is that skull thing? It's a shitty cg-style devil's head that wouldn't look out of place in a 1992 adventure film. The colour scheme here is drab and pretty much ugly. The navigation buttons on the left have a completely different and totally not-fitting font, and the letters look to disconnect from the buttons, which just look slapped in over the background graphics without thought to how they should integrate with the page (unlike on the medieval/historical page). You can hardly read the heading, the letters are so tiny and muted.

While I'm complaining about the buttons, it should be noted that the contact link on this page is broken. I tried it, again, in all 5 browsers, and none of them worked. So yeah, broken links are a huge no-no, and given that there's only like 36 links on the fucking site, it's inexcusable that one of them shouldn't work.

We also come to the first major inconsistency on the website. On the entry page, the overall whochat, and the medieval page, all the "All rights reserved" text have been links to the copyright statement for the website, which is good copyright practise. On this page, the link is not there. Not a major thing, something that could easily be missed in an alpha release, but really it goes to show that whoever designed the various pages was inconsistent, a theme I am going to hit on later.

The centre text is very difficult to read. The primary function of the whochat is to show you what users are in what rooms, letting you know if a friend is present, or if there's someone you want to avoid. They're the first place new chatters look to, and they are oft drawn to sites that have a large amount of users. But wherever that stupid devil's head is, I can't read the name of the room without squinting. In addition, the spacing between logged-in users is very small, giving it a crowded and poorly arranged appearance.

Finally, check out the background. You'll notice that the background is set in an appx. 800x600 section, and that the colour gradient of the extended background is different to the centre section. They don't match, making the background and the centre arrangement look out of step. The end result is the whole page is ugly. Final grade: D.

Here's why I'm testing in multiple browsers:



That's the front page for the Lifestyles section, in Opera, Safari, and Firefox. It's hard to see here, but look at the buttons. Each one displays a little differently. Opera looks the best, I think - it looks like the transparency works alright. Firefox takes on a more muted appearance around the buttons, and if that's the design, then it works (but I think the Opera experience is closer to what's intended). Safari looks bad. You can see the cuts along the corners in it, and where hasty erasing was done. It's not quite as clear in that screenshot, but go download Safari. You'll see what I mean.

For reference, Chrome looks the same as Opera and IE looks like Firefox.

In addition, each button is its own image, and the transparency effect is an illusion made on each button. That's fine, but the problem is that while the first 2 buttons line up, they don't line up after that, till there's a 2-3 mm. difference in the last button. I don't get why you'd even try if that's the result.

Okay, on to the whochat:



Actually, this isn't bad. The text is easily read, the spacing is good, the little links down at the bottom all work. My biggest critique is twofold: when you open the section from the overall front page, unlike the other two I have reviewed, this brings you to the selection screen I saw earlier. I mean, I don't think it's that necessary to add a second click when one will do. People have already had a chance to access the forums and their memberpages from the original whochat, and if you're room editing, it's the same amount of clicks as previous (whochat then room editor, instead of welcome page, then room editor). Other sections do this too, giving you the idea that nobody really thought it out. Anyway, it's an overall of an A-, and it would have been an A+ if it wasn't for the inconsistency and the fact that swirling plasma streams have nothing to do with "lifestyles".

One more of these whochats:



Egads! This is the Themes section, and it is a giant turd. Look at the banner - those are several images melded together, including at least three copyrighted images (Agent 47, the Joker, and Spiderman). The quality of the various pictures is dubious, the transition amateurish, and what the hell did they do to 47's aspect ratio? And I get the yellow title, but really...you don't write "Circa-2009". There's no hyphen needed. Christ, learn some fucking punctuation.

Then you get a black bar with the various links in it. Okay, that works, but then the background directly below it has a blueish tint, and the thing above doesn't have a black tint either. It just looks like it was stuck right in the middle for no fucking reason other than they couldn't find a better place to put it.

And what the dick is that background! It looks like it was directed by JJ Abrams! You know, you might be trying to say "Sci-fi", but really, it's not necessary, especially since it breaks with the banner at the top, which is colourful, at least, and then you have this essentially monochrome background. Now, originally they had a room over the giant lens-flare in the centre, and people had to complain for them to move it. Not that it's much better now. Try to read "Enchantica". You can't really.

Again, the rooms extend beyond the background image, into this shitty grey fill colour that doesn't match with any of the content of the page. It's not as ugly overall as the Vamp page was, but it's more of an unmeasured clusterfuck than any of the other pages. Overall grade: D-.

I'm not going to show you much more. The chatrooms themselves aren't bad, and are some of the more advanced ones I've seen, so that's good. The memberpages don't have log out options, which is stupid. A lot of the previous code is just being changed now (when I started this review, all the room editors had reference to Alter Realm, the previous page, but has since been updated to say Portal of Dreams). It's a copy and paste hackjob, and it's utterly infuriating.

I am going to bitch about the board, though. It's one of the most infuriating things I've ever read. And it's fucking ugly - lots of reds in it. Like the rest of the site, the individual pages just straight-up don't have unified colour schemes when comparing the other sections, making everything a mess to pull up. You'd never know they're part of the same site to look at them. The board is terrible, too. A lot of functions I take for granted (like skip to newest unread post) either don't exist or are difficult to find. I don't know what the indicator icons mean, and when I mouseover them, nothing happens. It's infuriating and a crap piece of software. Isn't SMF free?

Really, is this the product you expect me to pay for? I put hard-earned money into the previous site, which was not particularly great, but at least it didn't have graphic mishmashes, broken links, and terrible page coding, and it was simple enough to work on the five major browsers. And they came back with this piece of crap. Sure, they're fixing a lot of the issues, but if I was testing this site, I wouldn't have let it past anything. It feels like an alpha build at best, it's inconsistent and frequently ugly as a ten car pileup.

Way to fuck it up, guys. Final grade: D+.

Monday, August 24, 2009

Here's the thing. XP sucks.

OK. As everyone knows, I have a fair bit of experience in the tech industry. I'm no Albie, I'm no Zare, but I'm pretty good too. I have extensive experience with DOS 6, Windows 3.1, Windows 98SE, Windows XP, Windows Vista, and Mac OS X 10.3, 10.4, 10.5. I haven't had a chance to play with Windows 7 nor Ubuntu yet, but one day I will. So I can say this with pretty good experience: Windows XP fucking blows.

A lot of people LOVE Windows XP. I understand why. It's dead simple and it seems to work. But it's also old. XP is 8 years old as of 3 days ago. It's the equivalent of if I bought a Mac and it was running OS X 10.0. It's that fucking old. It's a geezer.

When Windows XP came out we were cruising along with a smooth Pentium 3 1.2 ghz processor on 256 mb of SD-RAM, MOTHERFUCKER. Yeah, that's right. That was a hot computer when XP came out, not to mention the sweet Rage 128 Pro with a smokin' 16mb of VRAM. Fuck yeah. Let's play some Age of Empires II!

Anyway. What the hell is wrong with people who think that because their computer could run XP it should run fucking Vista. No wonder there was a huge backlash against Windows Vista. People were still running computers from the Clinton era and expecting it to work.

A comparison.

Recommended specs for XP:
300 mhz processor
128 mb of RAM
Video: 800x600 resolution minimum

Recommended specs for Vista:
1 ghz processor
1 gb of RAM
128 mb of VRAM; DirectX 9 support.

Chances are the average computer from when XP came out couldn't touch Vista.

Oh, sure, some rigs that can run XP can run Vista fine. But here's the deal. XP and Vista are from two different generations of computing. XP was a good system for its time, but we're moving to a new era: 64 bit computing. XP can't. XP 64 bit is terrible, and it just can't get the job done, plus no driver support.

Here's the problem.

Vista handles newer hardware better by far. Device support for XP is non-existent - for Vista it's honestly world class. Vista, however, is overloaded with crap. It has SO much crap on it. Aero is only the start. I've cut mine down using the instructions at some website I stumbled on, though, and it's beautiful.

I've never had it crash. Except for when I've been randomly shutting off services in task manager. But I've stressed the system out hardcore, and never had an issue. It handles two cores pretty much seamlessly, and can handle RAM quite well. It's an over-loaded system, but when you get it paired down, it's actually...great.

Now...why Windows 7? Windows 7 is just Windows Vista with one or two new goodies and all the crap turned off. I'm not even joking a little, based on what I've read. It doesn't offer anything new...it just offers a more system-friendly and minimalistic user experience.

I'm actually not sure if I'm gonna go to 7 or not. If I can get a 64 bit version of 7 on the cheap, possibly. Otherwise?

I think I like Vista.

Friday, November 7, 2008

Fact: Do not buy an HP computer.

I realize that the concept of blogging about disapproving phone support or tech support is rather cliché and probably shouldn't be done, but hey. Who gives a flying fuck. I sure don't.

Against my advice, my parents bought an HP Pavillion Notebook for my younger sister to take to university with her. I had recommended a Mac, as she is going into music and quite frankly, Macs are infinitely better than PCs are for music work. But, my advice was disregarded.

So, about 2 weeks ago, I get a call from her in absolute tears. Lauren's computer won't turn on. I check and see if it's plugged in, battery's in, etc. It all is. So, I tell her I'll come take a look at it. I get there and promptly remove the battery, drain excess charge, that sort of thing. No dice. I check the hard-drive. It's connected. I check the RAM. I reseed and swap slots. No change. I pull a RAM chip - nothing. I pull the other, putting the first in the same slot. Magic, it boots.

Okay, no problem. All I need is a piece of 1gb SO-DIMM PC2-5300. HP'll prolly just send one out, charge and refund a credit card. We can do that! So I call up HP. I'm a techy guy, I know what's going on. The conversation goes something like this.

Me: Hey HP. I need a new gig of RAM for my sister's computer. It won't boot unless the RAM chip is pulled. Okay?
HP: Sure thing. Got a credit card?
Me: Nah, I'll have her call with mom's. I'm broke as fuck.
HP: Cool.

Okay. That's interaction one.

Lauren gets mom's CC info and calls up to set up the repair. The agent speaks to her for ONE AND A HALF HOURS, having her remove the hard drive, reseed the RAM, do the hokey-pokey, who the fuck knows. Suffice to say, she had a very inexperienced 18 year old girl pulling her computer apart. Adding on to this, the agent didn't have Lauren take the basic steps. For instance, when I was working on her computer, I made sure to ground myself every minute or so. The agent didn't inform Lauren of the dangers of static discharge inside a computer.

Then, the agent told Lauren that she'd have to send the whole computer in. Of course, we had already been told we could be sent the RAM we needed in the mail. Lauren asked to speak to a supervisor. The agent then put Lauren on hold for TWO MORE HOURS, listening to HP's atrocious hold "music" (see below), without coming back to check on her or let her know what the wait will be.

She messages me from her currently-working computer in tears (again), because basically this agent has fucked off and taken a 2 hour lunch at her expense. I agree to go ahead and get in touch with HP. I start by calling up and using their chat option. The chat option took about 10 minutes to get through. The agent was unsure of her English, and took an extremely long time (about 6-7 minutes) to respond to my basic questions, like, "So, can you send me this part or not?". I wasn't pleased.

Then, there was waiting on the goddamn phone.

I waited for about 45 minutes to get through. Okay. I'm patient, I can wait as needed. But the hold "music"...oh boy. I have never heard anything so annoying in my goddamn life. It had these soft, supposedly smoothing tones playing in the background, all very digital, like a hippie playing a keyboard. Then there was a woman speaking over it. Constantly, advertising various HP products, explaining the website option (which I was doing simultaneously), directing me to online search, all while I slowly seeth and grow more angry.

Now, to add onto this, the piece was cut by a retard. The various segments the woman was speaking through were chopped together at random. It looped, so after the third loop I got to notice the points. Generally, the music stopped for a second too, giving you that hope that someone was picking up. Now, get this, the woman misspoke in the middle of the recording. But instead of just doing another take, they kept her error, her cough, AND the part where she said "excuse me". WHY THE FUCK WOULDN'T YOU JUST DO ANOTHER GODDAMN TAKE! IS HP THAT FUCKING IDIODIC?!

Well, they sure are. I spoke to a fellow named Vincent, who was actually quite nice. He tried everything he could to get this taken care of. I explained the troubleshooting steps I had taken. He agreed that it was probably the RAM chip. He looked into it and told me what Lauren had been told - HP does not ship out RAM chips for this model. I politely asked if he could look into another option, which he did. This guy was great, he kept updating me as to what was going on. He escalated the case to a case manager, who called Lauren back and apologized and explained that HP does not send out parts for the model. He promised her the turnaround time for a mail-in repair was 3-4 days.

Okay. So I'm still upset, because there's no damn reason to go through all this for a three inch long chip. Hell, the fucking shipping alone is worth more than the damn RAM. But, she sent it in. Lo-and-behold, HP calls her back, saying they can't find anything wrong with it. Why? They said the RAM looked fine. Lauren asked if it would boot, and they said, "Well, no. The cause hasn't been determined." She asked if they had swapped out the RAM. They said no. Sounded like a load of BS to her.

Then - get this - afterwards, they said that, "Even if it is RAM, we can't replace it here. We'll ship the model back to you with a note for HP. Then HP can send you the part."

...

...so, they will send us the part, which is what we wanted in the first place, only after their random repair "experts" can determine that it's a part needed? Why can't they get the part in? Why doesn't a computer repair depot have the most common RAM in the world lying around? WHY DIDN'T THEY JUST SEND US THE RAM IN THE FIRST PLACE?!

This whole process is retarded, and the run-around has totally lost HP both myself and my sister as customers. I really recommend to you that you avoid HP like the plague. I am not telling you to buy a Mac, but look into Dell, or Toshiba, or Compaq, or someone other than Hewlett-Packard.

HP blows goats.